Privacy Policy

The AI Geeks Lab ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit our website, contact us via WhatsApp / email / phone, fill our forms, or engage our services — and how we use it.

1. Information we collect

• Contact details — name, email, phone, business name, website, role.
• Project details — your goals, industry, budget, timelines and assets you share.
• Conversation data — WhatsApp, email and call notes.
• Technical data — IP, device, browser, pages visited (via cookies & analytics).
• Payment data — handled by our payment processor; we do not store full card details.

2. How we use your information

• Deliver and support the services you purchase.
• Respond to your enquiries and send proposals / quotes.
• Send marketing follow-ups, offers and educational content (you can opt out anytime by replying STOP or emailing us).
• Improve our website, services and ad campaigns through analytics.
• Comply with legal, tax and accounting obligations under Indian law.

3. Sub-processors & sharing

We share data only with trusted sub-processors strictly needed to run our business — including Meta, Google (Ads, Analytics, Workspace), WhatsApp Business API providers, n8n, hosting providers, CRM and email tools, and payment gateways. We never sell your personal data.

4. Cookies & tracking

We use cookies, pixels and analytics to understand site performance and improve marketing. You can disable cookies in your browser, but some features may not work properly.

5. Data retention

We retain your data for as long as needed to provide services and comply with legal obligations. You may request deletion at any time by emailing hello@theaigeekslab.com; we will action verified requests within 30 days, except where retention is required by law (e.g. invoices for 8 years per Indian tax law).

6. Your rights

You can request access, correction, export or deletion of your data, or withdraw consent for marketing, by writing to us at hello@theaigeekslab.com.

7. Security

We use reasonable technical and organisational measures to protect your data. However, no internet transmission is 100% secure and you share information at your own risk.

8. Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Governing law

This policy is governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at our registered office location.

10. Changes

We may update this policy from time to time. The latest version will always be posted on this page with an updated date.

Questions? Email us at hello@theaigeekslab.com · See also our Terms and Refund Policy.